Refund policy

RETURN & EXCHANGE POLICY

We want you to love your Unmatched Apparel. If your purchase isn’t quite right, we accept exchanges or store credit within 14 days of delivery.

To be eligible, items must be unworn, unwashed, unused, and in their original condition with all tags attached. Items that show signs of wear, washing, damage, odors, or removed tags will not be accepted.

We do not offer refunds. Approved returns will be issued as an exchange or store credit.

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping method, as Unmatched Apparel is not responsible for return packages lost in transit.

If you receive an incorrect or damaged item, please contact us so we can make it right. In these cases, Unmatched Apparel will cover the return shipping costs.

All returns must be approved before being sent back.